ICMI Best Practices Assessment Brochure

Operational Assessment image - going over report


Ready to Bridge
The Gap?

ICMI's Best Practices Assessment provides a holistic review and analysis of your call center's operations, enabling you to bridge the gap between current and desired levels of performance. This brochure contains the full service's details, including:


  • Value and benefits
  • Objectives
  • Standard Procedures
  • Areas of Analysis
  • Time Frames
Simply fill out the form to download your copy!



Fill out the form to download the brochure: