Take the Survey Today.
Get a $5 Starbucks Card.
The first 200 people to complete this survey between Friday, Feb 7 and Tuesday, Feb 18 will receive a $5 Starbucks Gift Card
SURVEY TITLE: YOUR Perspective: Social Care as a Customer and a Contact Center Leader
This survey is designed by ICMI to gather information about
- How you as a consumer are using social media for customer service
- How you as a contact center are supporting social as a service channel.
The objective of the research is to determine the community’s opinions, intentions, usage, and goals around social media customer care.
The survey should take no more than 20 minutes to complete.
Remember, all survey respondents will also receive:
50% off the related research report when published
Sponsored by:
This is an anonymous survey; individual responses will remain confidential and will not be shared or stored. Sponsors do not have access to individual survey data. See
Contest Details