12 Customer Service Fails (and how they could have been prevented)

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Have you ever experienced horrible customer service with a business and wondered if you were the only one? Here is a collection of some of the worst experiences these Top 50 Thought Leaders have gone through and insight on how they could have been avoided.

Read through and see if you’ve been in their shoes. Find out how your company can avoid making #custservfail headlines.

Download this e-book now to gain practical insight that will help transform your customer service.


12 key takeaways you can use to improve your service

Learn how to avoid making common customer service mistakes that annoy your customers.

Real-life stories from leading industry experts

Al Hopper, Leslie O'Flahavan, Scott Ontiveroz, Erica Strother Marois, Jeremy Watkin, Jenny Dempsey, Patrick Russell, Jim Rembach, Neal Topf, Sean Hawkins, Sarah Stealey Reed, and Nate Brown share their insight.

They did what?!

Are you guilty of committing these service snafus? Read through the e-book to find out.

Don't let your company land in the #custsomerservicefail headlines

Download this e-book for practical insight you can use to transform the service experience your company provides.