ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Advertisement

Customer Success


Client Success Stories

Below are detailed examples of how ICMI provided training services that yielded tangible, positive results.

Call Center Supervisor Leadership Development Program


Download the Case Study

Essential Skills and Knowledge for Effective Contact Center Management


Download the Case Study

 

ICMI Training Client Testimonials

I believe the content and course was exactly what we needed to improve consistency and drive home key coaching elements. It was well presented, informative and a great seminar for new managers.

Wanda Henry, CRC Solutions – SaskTel

ICMI Training provides engaging discussion on various topics and challenges that cross industries and excellent take-away materials!

Karen Greco, Albridge Solutions Inc.

This course made managing different behavior styles extremely understandable. I can't wait to implement it at my company.

Joshua Smith, Stroll, Inc.

Very informative - It expanded on ideas and practices already in place and brought new ways to solve staffing issues.

Justin Davidson, Delta Dental

Great Course!

Lisa Dabney, Government Liquidation

The training was easy to understand and was neatly organized in such a way that it would make the learning experience effective.

Jardine Book, DHL Express Philippines Corporation

Overall, I was incredibly impressed with the organization and honest care that your team had for the [Symposium] attendees. They were always willing to assist with any problems and were incredibly energetic the whole week. Their true passion for their work showed through.

Jeffrey Rega, SSATB



For More Information

Learn more about ICMI's Training solutions by filling out the below form.

Request Information