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ICMI Contact Center Training Symposiums

ICMI Contact Center Training Symposiums provide customizable, multi-day training experiences online through our live-virtual platform, and in-person at desirable locations around the US. It's the only training experience on the market that is tailored specifically for contact center leaders.

June 22-25 | ICMI Virtual Classroom

ICMI’s Contact Center Training Symposium is now available in ICMI's Virtual Classroom!

From June 22-25, contact center professionals will have access to in-depth, industry-leading courses taught by live instructors in real time. ICMI's Virtual Classroom provides the ultimate mix of remote learning and live training, featuring Symposium-style lessons and interactive elements delivered in a platform that is 100% online. You can now minimize downtime while retaining the highly-impactful elements of live training at the ICMI Virtual Symposium.

And remember, you can save $100 when you download the brochure.

November 16-19, 2020 | Orlando, FL

ICMI's most immersive live training experience is setting up shop in Orlando!

Transform your career and optimize your contact center at the ICMI Training Symposium, November 16-19, where you and your team can customize your very own multi-day training schedule to tackle your greatest challenges. The ICMI Contact Center Training Symposium provides a highly-interactive learning environment coupled with unprecedented access to network with peers, ICMI experts, and influential instructors with decades of industry experience.

Register today and save up to $400 with Super Early Bird Prices!