Travel Information - ICMI Contact Center Training Symposium, New Orleans

Train in New Orleans!

New Orleans Double Tree

All Symposium activities will take place at:


DoubleTree by Hilton New Orleans

300 Canal Street

New Orleans, LA 70130



Hotel Reservations:


Block Rate Cut Off: March 13, 2020

Group Rate: $175.00 Single/Double Occupancy + tax

Please note: Room blocks can fill quickly, may not make it until the cut off date and once the block is full and/or past the cut off, rates and availability are at the hotel’s discretion.

Book Online

Call in: 1.800.222.TREE - Please mention Group Code ICMI to obtain the group rate.

Parking Information:

Daily valet parking is $18.00 plus service charge/tax per day

Overnight valet parking with in & out privileges is $44.00 plus service charge/tax per night


About the hotel

DoubleTree by Hilton Hotel New Orleans is conveniently located in the heart of it all and walkable to the French Quarter, Bourbon Street, Jackson Square, the River Front, Harrah's casino, shopping and more! Guest rooms feature modern decor and amenities including, mini-refrigerators, a large work desk, complimentary WiFi, and their signature warm DoubleTree Chocolate Chip Cookie.

**DoubleTree New Orleans – Coronavirus Information

The wellbeing of our guests and associates is of paramount importance. Hilton Hotels Corporation is reinforcing recommended measures on appropriate hygiene standards and following guidelines of the Center for Disease Control and Prevention, the World Health Organizations, and local health authorities regarding the novel coronavirus (COVID-19). We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following applicable guidelines of those agencies and local health departments.

Additionally, we are taking relevant health and safety measures with proper disinfecting and hand hygiene, including reinforcing to associates the importance of frequent hand washing, working to place additional touch-free, alcohol-based, hand-sanitizing stations in the hotel, using cleaning chemicals that are EPA approved for combatting COVID-19, and implementing protocol for all employees in all departments to take extra steps in cleaning and disinfecting objects and surfaces.

We appreciate you and we are diligently utilizing all resources to take proper action and exercise appropriate precautions to make the wellbeing of our guests and associates a top priority.