ICMI Contact Center Training Symposium - Long Beach

Contact Center Training in Long Beach

Are your ready to super charge your career and transform your contact center. Make it happen at the ICMI Contact Center Symposium, heading to Long Beach, CA, June 22-25, 2020!


ICMI Contact Center Training Symposium provides an immersive educational experience that features a unique blend of interactive learning, coupled with unprecedented access to network with peers, ICMI experts, and influential instructors—those who’ve been there, done that, and have proven solutions to the challenges you face.

You'll have access to…
  • Training courses ONLY available through ICMI
  • Proven strategies, processes, and best practices for effective call center leadership.
  • A comfortable place to make new connections and leave with indispensable industry contacts.

Who should attend…

Managers, supervisors, Directors, and executives responsible for:
  • Contact Centers
  • Telemarketing/Telesales
  • Customer Service
  • Workforce Management
  • Customer Relationship Management
  • Channel Support
  • Help Desks
  • Six Sigma
  • Sales and Marketing
  • Hiring/Coaching/Retention
ICMI Contact Center Training Symposium Long beach

Long Beach, CA

Virtual Classroom

2020 ICMI Symposium Sponsors