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Watch the webinar video below.
Join us on Wednesday, November 20 at 2:00 PM ET for an interactive and informative hour that will get you on the road to compliance now, and in the future.
Recent and forthcoming regulations require businesses to give consumers more information about what data is collected from them and how it is used, as well as increased ability to opt out of use of their data. GDPR (the European Union’s General Data Protection Regulation), CCPA (the California Consumer Privacy Act) and other regulations carefully prescribe the responsibilities of businesses to protect data as well as the consequences for not complying. More of these regulations are coming. In addition, information crossing the wire between the consumer and the business should be as secure as possible from cyberattacks and third-party interception.
During this webinar, we will cover the following questions:
This webinar will help you draw your roadmap for compliance now, and in the future. Join us for an interactive and informative hour, filled with practical tips, and complete with live audience Q&A.
Reserve Your Spot!
Roy Atkinson is HDI's senior writer/analyst, acting as in-house subject matter expert and chief writer for SupportWorld articles and white papers. In addition to being a member of the HDI International Certification Standards Committee and the HDI Desktop Support Advisory Board, Roy is a popular speaker at HDI conferences and is well known to HDI local chapter audiences. His background is in both service desk and desktop support as well as small-business consulting. Roy's blogs regularly appear on HDIConnect, and he is highly rated on social media, especially on the topics of IT service management and customer service. Roy is a cohost of the very popular #custserv (customer service) chat on Twitter, which celebrated its fifth anniversary on December 9, 2014. He holds a master’s certificate in advanced management strategy from Tulane University’s Freeman School of Business, and he is a certified HDI Support Center Manager. Follow him on Twitter @RoyAtkinson.
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