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AI Pulse Check: Level Setting on Where We Really Are with AI in the Contact Center

Air Date: June 25, 2024
Time: 2:00 pm ET

Watch the webinar video below.

Join ICMI on Tuesday, June 25th at 2 PM EST as we discuss the brass tacks of the state of AI implementation and use in the contact center. In this webinar, ICMI’s leading experts will dive into some case studies and lessons learned from actual AI deployments, as well as strategic insights, and guidance for how to address common hurdles in implementation. RSVP Now!


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Topics: Strategy, Metrics, AI