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About The Author

Ron van Haasteren
Global Culture Strategist , TOPdesk
Ron van Haasteren has a pragmatic way in working on a strategic level across the globe, always taking the organization culture in mind. He is the global culture strategist for TOPdesk worldwide. As a passionate promotor, Ron strives to inspire service management professionals to focus on how cultural alignment adds value to the business. Ron has over eight years of experience in service management, communication, organizational culture, and employee engagement. On these topics, Ron is also a public speaker for many industry leading events in Europe and North America.
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