ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Advertisement

About The Author

headshot
Ron van Haasteren
Global Culture Strategist , TOPdesk
Ron van Haasteren has a pragmatic way in working on a strategic level across the globe, always taking the organization culture in mind. He is the global culture strategist for TOPdesk worldwide. As a passionate promotor, Ron strives to inspire service management professionals to focus on how cultural alignment adds value to the business. Ron has over eight years of experience in service management, communication, organizational culture, and employee engagement. On these topics, Ron is also a public speaker for many industry leading events in Europe and North America.
More articles from this author: