Skills Employees Need to Work from Home

No commute, no dress code, and plenty of flexibility. Working from home sounds easy, right? Not so fast! While remote work has its perks, it also requires a unique skill set to ensure success. If you're considering working from home or hiring employees who will work from home, watch this quick video to learn which skills #ICMIchat participants think are most important.

Want to learn more about the ways working at home can benefit your contact center? Join Michele Rowan for session 305 at ICMI Contact Center Expo.


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