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The Top 10 Customer Service Pet Peeves

By Erica Marois | Date Published: July 14, 2017 - Last Updated August 22, 2018 | Comments

Are you annoying your customers? Our #ICMIchat community shared their biggest customer service pet peeves. Find out which ones made the top 10 list.

Looking for ways to banish the bad habits? Read through the full chat recap for tips! Better yet, join us this September at Contact Center Demo. This workshop will get you well on your way to improving the customer experience.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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