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12 Reasons Why Your Small Contact Center Needs a Mentorship Program

During the most recent #ICMIchat, we spent some time answering eight questions from small contact center leaders. One of those questions: how can I convince my boss that a mentorship program is worth the effort?

It was unanimous! All of our chat participants agreed that mentoring is more than worth it! If you're pondering developing a program in 2018, here are twelve reasons why you should.

How does your small contact center create growth opportunities? Share what's worked for your team in the comments!

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