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10 Tips for More Effective Employee Training

By Erica Marois | Date Published: June 02, 2016 - Last Updated August 22, 2018 | Comments

An effective training program is key to employee engagement and customer satisfaction. Focusing on the right outcomes can lead to more informed, confident, and happy employees. The result? Happy customers (and higher profits). 

One caveat: it's easy to get distracted by common training myths. If you're focusing too heavily on delivery style, learning styles, or catering learning to specific generations, you might be ignoring the results you hope to achieve.  Our #ICMIchat community has helpful advice for sorting through training myths and applying techniques that really work. Check out these 10 tips for more effective employee training.

What's worked well for your team? Add your best training tips in the comments below!

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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