Published: July 16, 2014 | Comments
Are you constantly looking for ways to do more with less in your contact center?
Who better to turn to than MacGyver?! He was the man who could do everything with anything, and some of his best quotes shed light on ways the contact center can train more effectively and efficiently.
Last week we brought you the first two of eight MacGyver quotes that will help make your contact center training more powerful.
Here's the second part of our "Training on a Shoestring: What Would MacGyver Do?" series. Watch as Justin Robbins, Manager of Training and Development at ICMI, channels his inner MacGyver to bring you tips for training success.
Check back next Wednesday for part three in the series.