ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

ICMI
Advertisement

Know Your Wi-Fi Password

By Dayna Steele | Date Published: June 27, 2014 - Last Updated August 22, 2018 | Comments

Learn your Wi-Fi password. If it is too complicated to memorize, write it down and keep it in a handy and safe place. It is frustrating when you ask for the Wi-Fi password and the reply is I don’t know - and worse – he or she makes no effort to find it for you. Offering free Wi-Fi is a great source of free advertising. If you are worried about negative postings, free Wi-Fi is not going to fix the problems or make them go away. In fact, you may learn that something needs to be fixed almost immediately before it reaches even more customers. (Please learn your home password as well.)

Also read: Your customer service easy button
Dayna

More Resources

Dayna Steele is the host of The Rock Business video series and is The Rock Talk featured keynote business speaker. Success takes more than talent. Dayna delivers the principles and introduces the rock stars who prove that theory every day. This rock radio Hall of Famer is also the creator of 101 Ways to Rock Your World book series. Dayna is a professional on LinkedIn, occasionally snarky on Twitter, and has absolutely no filter on Facebook.

Topics:

More from Dayna Steele

Subscribe now to ICMI Contact Center Insider!