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Happy Customer Service Week!

By Erica Marois | Date Published: October 08, 2014 - Last Updated August 22, 2018 | Comments

Working in a contact center is stressful.  No one dreams of being a call center agent, and the work can often feel thankless.

When was the last time you personally thanked a customer service employee for a job well done?  A simple note of encouragement can go a long way!  In honor of Customer Service Week, ICMI is making it easy for you to say thanks.

Send a free e-card to a call center agent, customer experience officer, or workforce management analyst in your organization. 

Curious to see how others are celebrating Customer Service Week, or looking for a little inspiration?  Follow along below for live updates and pictures from all the action on Twitter.

Happy Customer Service Week from the team at ICMI!

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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