Convince your Manager Toolkit | ICMI

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Convince your Manager Toolkit

Approval to attend! It can be yours. And we can help. 

You already recognize the importance of being at ICMI Contact Center Expo. No other contact center event provides you with the same quality sessions, keynotes, and networking opportunities.

But sometimes it's a challenge proving the value of your preferred professional development to the powers that be. That's where we can help.

Download the Toolkit and gain access to:

    1. A letter template
    2. Session track summary
    3. Schedule at a Glance
    4. What the industry is saying
    5. Who attends Contact Center Expo
    6. An expense worksheet

PLUS...

While at the Conference: Track Your Participation
Track Sessions you attend and exhibitors you meet so you can report on them when you return to work.

After the Conference: Create a Report
Use this Guide to create a report for updating your manager on what you gained by attending Contact Center Expo 2018.

“The quality of the speakers was excellent and the relevance of the topics was spot on. The keynote speakers were great also. I definitely feel I got my money's worth.”

Susan Litt , Customer Service Manager, Green Shield Canada

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   © 2019 Informa PLC, All Rights Reserved.

   © 2019 Informa PLC, All Rights Reserved.