We are excited to have you as an exhibitor and want to help make the most of your conference experience by providing the tools needed to drive traffic to your booth.
SHARE YOUR DISCOUNT
All exhibitors must be warned of a fraudulent operation going on!
The Expo Guide/ExpoFairs/FairGuide.com /Construct Data Verlag targets companies through the use of legitimate exhibition guides. Their current activities cover companies throughout Europe, the Americas and Asia. The guides target companies by offering a "free company listing" that once a company fills out, binds them to a three year agreement with the guides. These companies are in no way affiliated with UBM Live or our events. To read more on this, please click here.
PR STRATEGY & COUNSEL
The ICMI PR team is available to assist exhibitors and sponsors with any questions or issues you may have regarding your PR strategy before or during the event. Contact ICMIPR@ubm.com for information.
The ICMI PR Team regularly distributes press releases around the event. We encourage you to complete and distribute your own press releases as well announcing your participation. Please read all press release guidelines below.
INCLUSION IN OFFICIAL PRESS RELEASE
If your company is planning to make an announcement leading up to or at ICMI Contact Center Connections, we can help you increase exposure through a press release detailing exhibitor news, to be distributed one week prior to the event on Monday, October 21. Submissions are now being accepted via this form through Friday, October 11.
Please note that submissions cannot exceed 50 words and no marketing copy will be considered. If you would like to participate in this opportunity but not release specific details of your announcement, we can accommodate you.
PRESS RELEASE GUIDELINES
ICMI owns its brands and content and must approve any third-party use of its brands and content. If you plan to write a press release about your exhibitor announcement, sponsorship, or other activities around the event, please follow these guidelines:
- Event boilerplate should be included in the press release (see boilerplate below).
- The date and location of the event should be included in the first paragraph: ICMI Contact Center Connections is happening October 28-30, 2019 at the Hyatt Regency Chicago in Chicago, IL.
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. ICMI is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world.
To learn more and for the latest news and information, visit www.ubm.com and www.informa.com.
ACCESS TO MEDIA LIST
The media list will be available for download in the Exhibitor Portal two weeks prior to the event on Friday, October 11. This list will give you the opportunity to coordinate onsite briefings with pre-registered press, analysts and bloggers. Once available, the media list will be updated each Friday until the event.
*PR agencies will need to obtain login information to the Exhibitor Services portal from their client for access to the media list.*
YOUR ICMI PR TEAM
The ICMI PR team can be reached at ICMIPR@ubm.com.
Associate PR Manager
Use social media to distribute relevant content to the ICMI Community. Announce your presence at the event and what services and products you will be showcasing. Use the links below to reach our followers:
CONFERENCE MOBILE APP
Download the Mobile App. Search 'ICMI Events' in your app store. Look for it to be available about 3 weeks before the event.
Post pictures, comments and special offers. Start conversations and increase engagement with conference attendees.
SHARE YOUR DISCOUNT
All exhibitors receive a unique promo code which offers big discounts off the price of a 2-, 3-, and 3-day Training pass. Be sure to share your promo code in all your promotional efforts to ensure registrations that come in as a result of your efforts are credited to your company. This discount code is available in the Exhibitor Portal. If you have questions or have not received this information, please contact Iris Fliegelman at firstname.lastname@example.org.
ICMI will also be utilizing a service called FEATHR that will create a custom landing page, banners, and email that you can use to promote your presence. Once the marketing assets are available, their team will be reaching out to help guide you on how to use them. ICMI highly suggests you use this service to promote your presence and ultimately drive traffic to your booth.
If 3-5 paid attendees use your promo code, you'll earn a digital message on well-placed signage.
If 6-9 paid attendees use your promo code, you'll earn a chair drop.
If 10+ paid attendees use your promo code, you'll earn a 'booth crawl' item to drive traffic to your booth during expo hall hours.
TO QUALIFY FOR THIS PROGRAM, REGISTRATIONS MUST MEET THE FOLLOWING CRITERIA:
- Paid 2-, 3-, or 3-day training pass
- Unique code must be applied during registration process
- Registrant cannot be an employee of an Exhibiting or Sponsoring Company
- Balance must be paid in full
- This program ends Friday, September 20, 2019. No registrations received after this date will apply towards this program.