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4/5 Questions: Creative Ways to Improve Culture Messages in this topic - RSS

Posts: 102

Posts: 102
Hey guys!

Hope you all had a wonderful weekend. I'm really excited to host #ICMIchat tomorrow, because it's a topic I love: culture.

Please join me as we brainstorm some unique ways to improve culture and morale in the contact center.

Here's a look at the questions we'll cover:

Q1: Do you encourage employees to take a lunch break? How important are breaks to culture & productivity? #ICMIchat
Q2: In your opinion, what’s the biggest factor that influences employee satisfaction? #ICMIchat
Q3: What are some low cost ways to invest in employee development? #ICMIchat
Q4: Who’s responsible for creating culture in the contact center? Who impacts it? #ICMIchat
Q5: How much does the design of your office space impact culture/morale? #ICMIchat
Q5b: What’s an ideal design to promote a positive culture? #ICMIchat
Q6: Does your team celebrate work anniversaries? If so, how (and why)? #ICMIchat

Talk to you soon!

Erica Strother Marois
Community Strategist, ICMI
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