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Work in a contact center with less than 75 agents? This is the space for you to ask questions, share unique challenges, and offer up advice.

Call Center Closing Plan and Checklist Messages in this topic - RSS

Kasper Carrington
Kasper Carrington
Posts: 1

Has anyone developed a decommission plan and checklist to close a contact center? Seeking a sample outline or template that can be used to make sure everything (servers, equipment, software licenses, knowledge transfer, SOPs, IVR, etc.) is covered. That contact center has less than 20 total staff. Thanks in advance!
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