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Giving Thanks for Customer Service Professionals Messages in this topic - RSS

Posts: 99

Posts: 99
It's that time of year again! Today's the day we pause and reflect on the high points of the year and give thanks for the customer service professionals who made it all happen. Join us at 1:00 ET as we discuss the following questions:

Q1: What's one thing your team accomplished this year that you're really proud of? #ICMIchat
Q2: What's your favorite part about working in the customer service industry? #ICMIchat
Q3: What's your favorite way to show appreciation to your #cctr agents? #ICMIchat
Q4: What's one gesture that makes you feel appreciated at work? #ICMIchat
Q5: What makes you feel appreciated as a customer? #ICMIchat
Q6: What are some ways the contact center could use random acts of kindness to show appreciation to customers? #ICMIchat
Q7: Which piece of technology are you most helpful to have at work? Why? #ICMIchat
Q8: What's one brand that did an exceptional job serving you this year? What did they do that stands out? #ICMIchat

Just follow and use our hashtag (#ICMIchat) to join us. First-time chatters are always welcome! :)

Erica Strother Marois
Community Strategist, ICMI
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