ICMI Contact Center Forum

HomeSmall Contact Center Forum

Work in a contact center with less than 75 agents? This is the space for you to ask questions, share unique challenges, and offer up advice.

Disaster Recovery Plan Messages in this topic - RSS

Posts: 1

I am looking for information on disaster recovery plans for small contact centers that are located in one place. Has anyone built a recovery plan for when a disaster strikes and your facility may need to shut down for more than a few hours or a day? Is there an outline/template that you used to make sure you cover everything? Any advise you can give me would be appreciated.
0 link

Powered by Jitbit Forum © 2006-2013 Jitbit Software