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Where do you find workplace inspiration? Messages in this topic - RSS

Posts: 88

Posts: 88
We could all use a little inspiration, right?

As we gear up for ICMI's Contact Center Expo & Conference, we're so excited to help contact center leaders connect with their peers, be inspired, and optimize their contact centers.

Last week Neal Topf hosted a chat to help us all learn to connect & network with confidence. This week we'll cover the inspiration part!

Here are the questions:

Q1: What role, if any, do you think music/sound can play in creating a more inspiring workplace?
Q2: Aesthetically speaking, what would your dream contact center look like? How could this benefit agents?
Q3: On work days when you're not feeling creative or productive, how do you get your mojo back?
Q4: One bad call can bring an agent's productivity to a screeching halt. How do you help agents recover from difficult contacts?
Q5: Does your team participate in any charitable activities together? In what ways does this impact morale & performance? #ICMIchat
Q6: Who or what motivates you to do your best work?
Q7: Which companies/contact centers inspire you to step up your game?

Join us at 1:00 ET today to discuss!

Erica Strother Marois
Community Strategist, ICMI
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