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ICMI Global Contact Center Awards

ICMI Global Contact Center Awards

ICMI's Global Contact Center Awards program is the most comprehensive awards program dedicated to the customer service industry. It honors and recognizes the companies, contact centers, and individuals that provide a platform for leadership, vision, innovation, and strategic accomplishments in the profession and their industries.

For more than 14 years, ICMI, the leading global provider of comprehensive resources for customer service professionals, has organized and managed this awards program. 

Winners will be announced at ICMI Contact Center Expo in September!

Image of awards from 2019 ceremony