ICMI Global Contact Center Awards
Thanks to everyone who entered the ICMI 2022 Global Contact Center Awards! We will announce the finalists at July 7, 2022! Stay tuned!
ICMI's Global Contact Center Awards program is a comprehensive awards program dedicated to the customer service industry. It honors and recognizes the companies, contact centers, and individuals that provide a platform for leadership, vision, innovation, and strategic accomplishments in the profession and their industries.
For more than 15 years, ICMI, the leading global provider of comprehensive resources for customer service professionals, has organized and managed this awards program.
Best Contact Center Agent
Best Contact Center Supervisor
Best Contact Center Manager
Best Contact Center Trainer
Best Contact Center Workforce Manager
Customer Hero of the Year
Lifetime Achievement Award
Best Small, Medium, or Large Contact Center
Best Strategic Value to the Organization
Best Contact Center Culture
Best Digital Customer Experience
Best Learning and Development Program
Best Outsourcing Provider
Best New Technology Solution
Winners will be announced at ICMI Contact Center Expo in October!