ICMI Global Contact Center Awards
ICMI's Global Contact Center Awards program is the most comprehensive awards program dedicated to the customer service industry. It honors and recognizes the companies, contact centers, and individuals that provide a platform for leadership, vision, innovation, and strategic accomplishments in the profession and their industries.
For more than 13 years, ICMI, the leading global provider of comprehensive resources for customer service professionals, has organized and managed this awards program. This year's online Awards Ceremony brings together the entire community to celebrate these achievers!
Wednesday, October 14, 2020 | 5:00PM
The awards ceremony is a highlight of the conference and will be featured online during ICMI Contact Center Expo - A Digital Experience.
View more pictures from the 2019 ceremony!
Thank you to our 2020 sponsors!