We are pleased to offer two events in 2022 for the contact center and customer service community.
ICMI Contact Center Expo: A Digital Experience
April 27 - 28, 2022 | Virtual
ICMI's Contact Center Expo: A Digital Experience offers the content you need from the comfort of your own desk.
Expert and experienced, the inspirational keynote speakers will heighten you and your team's awareness on organizational excellence, unflappable leadership, and a healthy, productive culture. You'll benefit from the power of coming together and the impact it can have on your career, your team, and your business. Even better - our new agent track allows you to provide valuable professional development for your team at no cost. With an atmosphere of collaboration, you will refresh your skillset, find creative takeaways, and learn new techniques.
ICMI Contact Center Expo
October 24 - 27, 2022 | Omni Orlando Resort at Championsgate | Orlando, FL
Pack your bags and join us in sunny Orlando, FL for ICMI's Contact Center Expo this October.
The diverse, knowledgeable speakers will inspire you.
Expert and experienced, the inspirational keynote speakers will heighten you and your team’s awareness around the pillars of success: organizational excellence, unflappable leadership, and a healthy, productive culture. You’ll bear witness to the power of coming together and the impact it can have on your career, your team, and your business.
The sessions, case studies, and ICMI led training will energize you.
The learning atmosphere is one of collaboration.. Whether you’re just beginning in a new role, refreshing your skillset, or looking for innovative and creative takeaways, you won’t be alone at CC Expo and its #1 rated content program.
Multiple opportunities await to connect you with like minded professionals who want to share best practices and learn from each other.
Registration opens at the end of April. To get notified on all 2022 event announcements, sign up today.