Call Center Conference 2019| ICMI

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Passes and Pricing

3-Day ICMI Training Pass
Oct 28-30
Special Price
$2,199 thru
6/7/19
Savings
$600
Pass includes:
Full-Day ICMI Training
Choose from:
- WFM Principles
- Small CC
- CC Strategy
Main Sessions
Keynote Headliners
Networking Activities
Breakfast, Lunches, Receptions
Expo Hall Access
Solutions Spotlight Sessions
Conference Materials
3-Day Pass
Oct 28-30
Special Price
$1,699 thru
6/7/19
Savings
$600
Pass includes:
Workshops & Local Contact Center Tours
Main Sessions
Keynote Headliners
Networking Activities
Breakfast, Lunches, Receptions
Expo Hall Access
Solutions Spotlight Sessions
Conference Materials
2-Day Pass
Oct 29-30
Special Price
$1,399 thru
6/7/19
Savings
$600
Pass includes:
Main Sessions
Keynote Headliners
Networking Activities
Breakfast, Lunches, Reception
Expo Hall Access
Solutions Spotlight Sessions
Conference Materials

Expo Hall & Keynotes Only Pass - Complimentary

This pass is for approved end-users only and includes: access to the Expo hall, keynote presentations, solutions spotlight presentations, and networking events taking place in the Expo hall. A ticket to the ICMI Global Contact Center Awards Party can be purchased separately for just $189. Register Now >
**Expo Hall pass is complimentary for approved end users only and must be pre-approved by the Event Manager. Registration for this pass type closes one week prior to the event.

*Conference passes are available for registrants with customer facing contact centers. ICMI will identify non-exhibiting vendors and/or sales roles upon registration for the event. Those who are determined to be a non-exhibiting vendor and/or having a sales role will be denied access to end-user conference pass pricing and will be subject to denial of pass.

ICMI Contact Center Expo is a trade-only event. You must be 18 years of age and a qualified buyer of call center technology, applications, or products to visit the exhibit hall. If you are considering exhibiting at a future show and would like to view the expo hall for that purpose, please contact John Tatusko at jtatusko@icmi.com to arrange a meeting.
 
Contact Center Expo will not accept cash for registration fees on site. Payments must be settled with a major credit card.


Team Pricing**

3-5 attendees receive a 20% discount
6-10 attendees receive a 30% discount
11+ attendees receive a 40% discount

** Discount is taken from current pricing or on-site pricing but is NOT combinable with promotions or offers.

To Register Your Team, download the group registration form (coming mid-May), fill it out and email it to icmicccreg@ubm.com. All group discount forms must be submitted from the same company, within 24 hours of one another. For questions, please 866.535.9002. Thank you.

Promotional codes

Promotional codes cannot be combined or applied retroactively.

REGISTRATION POLICIES: CANCELLATIONS, SUBSTITUTIONS & CHANGES

If you need to cancel, you may do so until Friday October 5, 2018. A non refundable $150 cancellation fee will be charged. No-shows and cancellations after Friday October 5, 2018 will be charged the full conference rate. Cancellation policies apply to all conference packages. Attendees who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable for the package cost and will be charged for the full registration fee. Sorry, no refunds are available after this date. Please note that downgrades are not permissible.

Changes to registrations must be presented in written form. Please note that downgrades are not permissible. Please email your cancellation or substitution request to icmicccreg@ubm.com using the Registration Change Form. You may also fax the form to (218)740-6883 or mail your completed registration change form to:

UBM Events Registration Department
ICMI Contact Center Connections 2019
131 W First Street
Duluth, MN 55802

Substitutions are allowed only with the written permission of the original registrant.

Questions? Please call 866.535.9002 or 415-947-6967 or email icmicccreg@ubm.com.

Sponsors

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   © 2019 Informa PLC, All Rights Reserved.