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SAVE $300 with Early Bird Pricing! Register before September 13.
Chicago, IL | October 28-30, 2019
Hyatt Regency Chicago
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EARLY BIRD ENDS SEPT 13 – SAVE $300

Where Contact Center Pros Find Connections and Solutions

Here you will be part of a community and experience a keen feeling of belonging. You'll find approachable speakers eager to share their knowledge. Other contact center pros like you will gravitate together to discuss the latest trends, achievements, and challenges. You'll return to the office with a renewed passion and an action plan to make improvements. Join us this October in Chicago!

ICMI Connections

A More Connected Conference Experience!

Connections: Not just a concept. It's a business imperative. Connections start with a conversation. And there’s no better place to start a conversation than at Contact Center Connections. It's where you’ll find more opportunities to connect at every turn-in our conference program, throughout the exhibit hall and through your conversations with fellow attendees.

question

Who/What/Why

Find out what you and your team will gain from your time at ICMI Connections

time

Schedule

Build an agenda for your time at conference that will invigorate and energize your team.

money

Pricing & Packages

Select the pass and discounts that fit you and your team best.

Conference Highlights

Check Out What Contact Center Connections Has to Offer

Tours

Tours

Local contact centers open their doors to give you a view of best practices in action, as you hear from key personnel with details on their operations, recent initiatives, and lessons learned.

Workshops

WORKSHOPS

Get a full-day of ICMI training or dive deeper into specific areas of interest with half-day interactive workshops led by the best-in-the-business instructors. Included with a 3-day pass.

Networking

NETWORKING

Get out of the office and get face-to-face with other industry pros. Make connections. Exchange ideas. Return with renewed purpose and ideas to drive change.

Speaker

VIDEO

Jay Baer, Keynote and Customer Experience Strategist, has a question to ask you. Find out what’s on his mind and how you will be inspired by his keynote in Chicago!

Sponsors