ICMI Contact Center Expo & Conference 2020

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 Contact Center Expo 2020 Call for Speakers

 

While you are waiting for registration to go live for 2020, check out these recap videos!

2019 Expo Tuesday Morning -- 'What Are You Most Excited About?"

 

2018 Expo Highlight Reel

This conference was a game changer for me. There were so many concepts around metrics and coaching that we have been trying to implement, and those same concepts were discussed here. I was able to take what we have already done, mix in some of these amazing ideas from the conference, and build something that will totally change our contact center for the better!

Haley Birdyshaw , Sponsor and Donor Relations Operations Analyst, Compassion International

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   © 2019 Informa PLC, All Rights Reserved.