The Most Comprehensive Program for Contact Center Professionals!

  • 7 Key Learning Tracks
  • Case Studies from Brands You Recognize
  • Exclusive Tours of Local Contact Centers
  • Workshops to Dig Deeper into Areas of Interest
  • Full-Day Training from ICMI Certified Instructors
  • Networking to Make Professional Connections
Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

"Everybody is really happy to share. There's no real competitors here. It's all about sharing knowledge."

Luke Jamieson, Head of Member Services, UniSuper

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   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.