Art Coombs

Art Coombs

I'm excited to be a speaker at the leading fall conference for customer service professionals.  ICMI Contact Center Demo takes place September 25-27 at the Mandalay Bay in Las Vegas, NV.

As a featured speaker, I have been given an exclusive discount offer to share. When you register for the conference using the link below, a $200 discount off your 2-day or 3-day pass will be applied at checkout. See you there!

Register Now >

Learn more about the session I am presenting:

Download the 20-page program by completing the form on the right, or click here to visit the event website.

Complete the form to view the full conference program.

Meet Others Like You

"Networking with other small bank call centers was outstanding for sharing best practices."  - Elaine A., Call Center Operations Mgr., City National Bank of Oklahoma

Learn Best Practices

"Topics were right on with the pain points we deal with day to day within our Contact Center and offered great solutions and ideas." - Cyndy N., Customer Svc Training Manager, Snohomish County Public Utility District

Evaluate Technology

"A great way to compare vendor offerings in a single venue, to evaluate their products and the
people behind them." - John R., ThinkDirect Marketing


Join us in Las Vegas as we take you on a journey through today’s best practices – and how to prepare for ongoing success. Contact Center Demo is uniquely designed by ICMI with forward thinking sessions, keynotes, tours and demos. This year we’ve introduced six learning tracks that offer a broad range of topics to address your most pressing needs as well as offering new perspectives for your Contact Center’s future.