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Press Room

ICMI invites members of the media and analyst community to receive complimentary access to resources on the ICMI website such as:

  • Reports
  • Books
  • White Papers & Webinars 
  • Forum

This also includes complimentary attendance to ICMI Events including Contact Center Expo and Contact Center Connections.

To receive press access to these resources and complimentary registration to ICMI Events, please contact:

Heather Donner

PR Specialist, UBM Americas


Press Releases

Press Releases