Customer Experience is the next competitive battleground: Are you ready for the battle? After completing the two-day C/X workshop – you will be. This workshop is designed for contact center leaders who want to be on the front-lines initiating, improving and optimizing an effective CX program. This workshop focuses on key topics such as:
List Price: Varies
Course Duration: 2 Days
This is a 2-day instructor-led course delivered by ICMI Certified Associates. If you have questions about which course is right for you, an ICMI Account Manager is available to help. Complete the Request Information form to speak with your Account Manager.
June 24-25, 2019 Alexandria, VA
March 27-28, 2019 Las Vegas, NV