Drive growth in the year ahead through customer experience improvements.
What is the strategic difference between customer service and customer experience? How can contact centers improve ROI by improving the customer experience?
Join us as Nate Brown breaks it all down, and arms you with strategic direction to drive growth in the year ahead.
- how to gain the buy-in you need to move your CX initiatives forward
- how to find opportunities for quick wins
- how to leverage customer feedback to generate revenue.
Bonus: attendees will gain free access to Nate’s newly released CX Primer tool.
So go ahead and mark your calendar and join us for this unique 30-minute webinar, complete with a Q&A session.