What is Your Why?
Empowering contact center excellence for 30 years!

What is Your Why?

Do you know what your ‘why’ is? Why should anyone buy your product or use your service? Simon Sinek’s TED Talk explains how to find your why, how great leaders and successful companies know their why and know how to present it to their audience and future audience. Most entrepreneurs and companies know their ‘what’ and their ‘how’ – the ones that find their ‘why’ are the ones at the top. Confused? Watch the video. The entire thing.

Christmas is less than two weeks away. Do not let your momentum slow down just yet. Why? Because everyone else is…

Topics: Strategy & Planning


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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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