Does the C-Suite "get" today's customer experience?
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Does the C-Suite "get" today's customer experience?

As customers, we all know that the customer experience plays a key factor in a brand's credibility and reputation. According to a recent survey by The Economist Intelligence Unit, not all C-level executives have gotten the memo yet, which means your organization may have an opportunity to put a real shine on your company's brand.

Read more about these stats, and the changing landscape of connecting with customers in this complimentary downloadable whitepaper, Getting Closer to the Customer.

 Does the C-Suite get Today's Customer Experience?

Topics: Strategy & Planning, Learning & Development


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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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