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25 Characteristics of a Great Manager

By Erica Marois | Date Published: June 16, 2016 - Last Updated August 22, 2018 | Comments

Great managers don't simply manage, they lead. What does it take to be a great manager in the modern workplace? Our #ICMIchat participants shared their thoughts on the key characteristics.

What would you add to the list? Leave your comments below!

Keep the conversation going in our #ICMIchat forum, or join us live at 1pm ET on Tuesday for our next chat. Topic: How to Capture & Act on the Voice of the Customer.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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