Expert Advice for Moving Up the Contact Center Ladder
Empowering contact center excellence for 30 years!

Expert Advice for Moving Up the Contact Center Ladder

With customer experience now at the heart of business strategy, there's never been a more exciting or rewarding time to work in the contact center. If you're interested in advancing your career, you'll want to watch this 90-second video. It's filled with practical advice from experts in the #ICMIchat community. Bonus: check out the full chat transcript for even more tips and tricks that will help prepare for a promotion.



Topics: Learning & Development

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