#ICMIchat Recap: Training for Different Learning Styles
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#ICMIchat Recap: Training for Different Learning Styles

Do learning styles really impact training? Our #ICMIchat this week was all about learning styles, and there were many different perspectives presented.

Should the term learning styles be changed to learning preferences?  How can trainers best design their lessons to appeal to many different learning styles?  How can the contact center incorporate learning into every day life?

Read the recap below to see what our community thinks, and be sure to chime in with your thoughts in the comments.

Join us again next week (Tuesday, 1pm EST) as Justin Robbins wraps up our month of learning and development by leading a discussion on training on a shoestring.

Topics: Learning & Development


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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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