7 Reasons Why Customers Dread Calling Your Company
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7 Reasons Why Customers Dread Calling Your Company

When was the last time you looked forward to calling customer service?

For many customers, having to call a business for help brings on a sense of dread. Why is that? #ICMIchat participants recently shared seven reasons.

What about you? What makes you dread calling a contact center? Leave your answer in the comments!



Topics: Customer Experience

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