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Characteristics of Memorable Customer Service

By Erica Marois | Date Published: May 04, 2017 - Last Updated September 25, 2018 | Comments

Customer service doesn't have to be boring or ordinary. It only takes a small gesture to make an experience memorable.

Looking for some ways to differentiate your service from the competition? Our #ICMIchat participants shared what memorable customer service means to them. Watch and see if you agree!

 

Head over to Storify for a full transcript of the discussion, and join us Tuesday at 1:00 ET to be a part of the next conversation!

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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