How Should Your Team Celebrate Customer Service Week?
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How Should Your Team Celebrate Customer Service Week?

Contact centers across the country are gearing up for a week-long party. National Customer Service Week kicks off on October 5th, and we want to help you find a new way to celebrate!

Take our quiz to see which unique activity your contact center should try. Looking for more ideas? Be sure to visit our Customer Service Week Landing Page.

We'll be following the action on social media, so please tag us in your pics! Use hashtag #CustomerServiceWeek and we'll retweet the most festive posts.

Happy Customer Service Week from your friends at ICMI!

Topics: Culture & Morale


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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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