Contact Center Training Symposium Brochure

 

Virtual Contact Center Symposium


ICMI Virtual Classroom
June 22-25, 2020 


  

ICMI's Most Immersive Training Experience

 
Create your own schedule of industry-leading courses covering the most crucial contact center topics, learn from the top minds in the industry, and collaborate and network with peers... all from your computer! 
 
This brochure contains the full course listing, schedule, general program information, and an EXCLUSIVE DISCOUNT!

Optimize your contact center and transform your career - join us at the ICMI Virtual Training Symposium!
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Build Your Schedule

Courses are divided into 2-day and 4-day sessions allowing you to build a custom schedule of training that best meets your needs

Immediate, Actionable Takeaways

Bring home best practices, tools and resources to immediately implement positive change within your center

Interactive Learning

Vital interactive instructor-led classroom training for call center management and other contact center professionals - featuring an intimate environment and peer-to-peer networking