ICMI Contact Center Training Symposium - Las Vegas, 2019

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In-depth Course Content

ICMI's Training Symposium courses go way beyond contact center 101. You'll receive tangible, actionable insight into your toughest challenges.

Networking and Collaboration

You'll be mingling and working together with ICMI experts and other contact center professionals.

Interactive Learning

Reap the benefits of this vital, interactive, instructor-led classroom training, featuring a uniquely engaging atmosphere designed to enhance the learning experience for call center management and other contact center professionals.