Essential Skills and Knowledge

Essential Skills and Knowledge brochure - man working at computer writing

 

Course Brochure
& Sneak Peek


  

ICMI's Essential Skills and Knowledge course provides the fundamental principles of contact center management, which allow contact center professionals to optimize and effectively lead their organizations. This brochure contains full program information as well as an exclusive sneak peek at the course content!

 

Simply fill out the form to download your copy.

 
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