Welcome to the Solution Resource Center

At ICMI, we know that our annual events are a direct line to learning the newest solutions, pending upgrades, and more. To keep that line of communication open until ICMI Expo in October, this Solution Resource Center will be available 24/7 with educational, insightful resources to stay on the cutting edge of contact center technology, best practices, and industry trends.

 In this Solution Resource Center, you'll find a variety of resources on a range of topics, courtesy of our exhibitor and vendor partners:

  • Customer Experience
  • Workforce Management
  • Omnichannel
  • Metrics
  • And more!

Read up and join us in October to chat with exhibitors and get the insights and answers you need to move your technology investments forward!

To access the Solution Resource Center, complete the form.

And don't forget to bookmark this page and check back regularly for more valuable resources!


By submitting this form, you agree to have your contact information, including email, passed on to the sponsors of this Solution Resource Center for the purpose of following up on your interests.


Participating Sponsors

Intercom Lifesize

Access the Solution Resource Center