ICMI Global Contact Center Awards
The ICMI Global Contact Center Awards Program is the most comprehensive awards program dedicated to the customer service industry. It honors the companies, contact centers, and individuals that provide a platform for leadership, vision, innovation, and strategic accomplishments in the industry. The program recognizes teams and individuals in 14 categories. Submissions are no longer being accepted for the 2020 program, but if you'd like to be notified when the 2021 cycle starts, please submit this form.
Finalists Announced: March 6, 2020
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