ICMI Global Contact Center Awards
The ICMI Global Contact Center Awards Program is the most comprehensive awards program dedicated to the customer service industry. It is designed to honor and recognize the companies, contact centers and individuals that provide a platform for leadership, vision, innovation and strategic accomplishments within the industry. For more than 12 years, ICMI, the leading global provider of comprehensive resources for customer service professionals has organized and managed this awards program.
Final Deadline: January 31
The awards program recognizes teams and individuals in fourteen unique categories. Do you think you have what it takes to bring home a trophy?
This robust tool kit will help you get organized! Download your copy to find important dates and deadlines, category criteria, tips and tricks, and more by completing the form on this page.
In the final pages, you’ll find application questions for each category. Print them off, divide and conquer, and start planning your entries. Then submit through our awards platform when you’re ready.
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