Booth Number: 420
Product Categories: Call Mgmt: ACD, IVR, PBX, CallBack Software, Contact Center Resources, Customer Satisfaction Surveys (NPS, VOC, etc), Long Distance Phone Service, Outsourcing, Quality Monitoring & Coaching, Social Media / Chat / Mobile Support
A premier outsourced domestic call center services provider for 30+ years, OnBrand24 offers inbound and outbound expertise across B2B and B2C markets. Awarded the Gold Medal by TopTenREVIEWS in 2014 (Silver in 2013) and named to the Inc. 5000 list of the fastest growing private companies the last two years, we specialize in customer service, order processing, tier 1 help desk; lead generation, appointment setting, customer win-back and customer research. Locations: Beverly, MA, Portsmouth, NH and Savannah, GA. All representatives work on-site for quality assurance, knowledge sharing, work performance monitoring and productivity. Phone, email, live chat.