The Most Comprehensive Program for Contact Center Professionals!

  • 7 Key Learning Tracks
  • Case Studies from Brands You Recognize
  • Exclusive Tours of Local Contact Centers
  • Workshops to Dig Deeper into Areas of Interest
  • Full-Day Training from ICMI Certified Instructors
  • Networking to Make Professional Connections
Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

“The quality of the speakers was excellent and the relevance of the topics was spot on. The keynote speakers were great also. I definitely feel I got my money's worth.”

Susan Litt , Customer Service Manager, Green Shield Canada

Receive Updates

Join our mailing list to receive news, announcements, and special offers.


Submit  

   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.